Candles and Toppers
Add a topper or candles to your cake! We have a variety to choose from.
Cancellation/Return Policy
As our product is perishable, baked and decorated by our skilled staff, our policy is as follows:
If you do not pick up your order, we do not give a refund. If you need it at a later date and do not notify us with the proper days notice, you will have to pay for both. We cannot resell any product that is not picked up by the customer.
If there is a defect in your product please return it promptly, or the portion remaining, within 2 days of pick up. In this case we will provide you a proportionate refund for the amount returned if we determine there is a quality deficiency. All refunds must be approved by the owner, we retain the right to judge our product quality for ourselves.
If you try one of our products and just don't care for it, then we hope you try something different next time; however, a refund will not be given.
Cancellations and/or changes for orders, not including Wedding and Special event orders, must be made at least 3 business days in advance of the scheduled pick up time. Store credit will be issued for cancellations received with proper notice. Your store credit expires one year from the date of issue. No cash refunds.
Wedding and Special Event Orders – Please be sure you want your cake or desserts before placing the order. Changes may be made to the decoration of your cake or desserts with 14 business days notice. NO REFUNDS OR STORE CREDIT.
No refund will be given ever for an amount in excess of the original purchase price regardless of circumstance.
Top Tier Cake Shoppe reserves the right to modify its cancellation/return policy at any time